thank you Kevin - to convert a guest user to a member, please have an Admin email support@stratapp.ai with that instruction, including clarification of the current versus future email address of that user. [posting here for the benefit of other clients on Canny.io Kevin, we realize you have since contacted and resolved this via support@stratapp.ai, and our apologies for missing the question here on Canny.io, where we aim to respond within 2 business days, usually 1]